Stethoskop auf einem Laptop
Data Analytics, Use Case, Use Case - EN

Process mining ensures process improvements in medical technology

Challenge

A German medical technology provider has very complex sales processes, as a number of stakeholders such as health insurance companies, patients, doctors, nursing services, etc. are involved in a single order, and completely different factors come into play depending on the situation. The processes are hardly monitored and controlled. Both internal and external factors (organizational/regulatory) make it almost impossible to define homogeneous processes.

Solution

Based on the data analytics tool Qlik, a process mining solution was developed that prepares the purchase-to-pay process of various business units based on different data sources (mainly SAP) and processes it as event data with the customer- and business unit-specific business logics.

Added value

  • Data-based decisions for process improvements
  • Easy identification of bottlenecks and potential for automation
  • Fast detection and averting of deviations in control processes
  • Self-service process analysis & improvement
  • 100% process overview

Highlights

  • P2P processes can now be independently checked and tracked.
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Fabrikarbeiterin mit einem Tablet
Data Analytics, Use Case, Use Case - EN

Automatic reporting and prioritization relieves supplier management of manual tasks

Challenge

An international manufacturer of medical equipment wants to automate its reporting to external suppliers with supplier ratings and an overview of the status and urgency of orders. In addition, projects and assemblies are to be prioritized so that the associated subassemblies and individual parts are also prioritized. This is to be done across departments from project management to procurement and production to external production.

Solution

For the cross-departmental solution, all relevant data from the different areas and their prioritizations were combined. In addition, a specially developed user interface has been created that provides overviews for the various departments.

Added value

  • Supplier management employees are enormously relieved of manual time-consuming work through automation

Highlights

  • Several 100 suppliers are organized automatically
  • Automatic prioritization of purchase orders or production orders or external productions
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zwei Geschäftsmänner bei einem Mer
Data Analytics, Use Case, Use Case - EN

Automotive manufacturer creates fast and accurate planning for inventory and capacity

Challenge

The planning and analysis of nationwide inventories and capacities of a leading German automotive manufacturer are very complex. Nevertheless, these processes are important for the profitability of the company. In addition, a planning of upcoming scrapping quantities in combination with a stock requirement planning is to be created.

Solution

A data analytics solution was implemented in combination with our planning extension Write!, including master data management and a release process for plans. This was also integrated into the analyses.

Added value

  • Master data management for warehouses
  • Data-based planning solution for warehouse capacity and inventory development
  • 10.1% cost savings
  • 62.3% faster planning
  • 29.6% more accurate planning

Highlights

  • Mapping of a multi-stage planning process with data-based decision-making tools
  • Integration of plans into the analytics solution
  • Merging of history, snapshot and planning in one environment
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Zahnräder einer Maschine in der Nahaufnahme
Data Analytics, Use Case, Use Case - EN

Machine builder automates internal and external project overview

Challenge

A machine manufacturer for drive systems needs transparency towards its customers regarding major projects.

Solution

By linking the project data to production and procurement data from SAP, the data could be clearly prepared.

Added value

  • Clear project overview that is created automatically and can be made available to the machine builder's customers
  • Prevention of penalties
  • Quick identification of critical parts

Highlights

  • SAP PS collective orders combined with SAP PP elements
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Geschäftsmann, der ein digitales Tablet in der Fertigungsstraße einer Fabrik benutzt
Data Analytics, Use Case, Use Case - EN

Machine builder accelerates Big Data loading processes and optimizes data analysis

Challenge

One of Germany's largest engineering companies and automotive suppliers requires an analysis of more than 180 petabytes of sensor data from autonomous driving vehicles (including ABS, radar, camera systems, vibration, GPS signals).

Solution

A Qlik Sense cluster system was used to efficiently analyze the large volumes of data, using a Cloudera system with HBase / Impala.

Added value

  • After using the new system, charging processes could be accelerated from 3h to 3min.
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Hand zeigt auf Reporting
Data Analytics, Use Case, Use Case - EN

100% PSD2 compliant fraud reporting for payment service providers

Challenge

A European payment service provider has over 1 billion records per year and wants to improve its existing fraud detection. Current PSD-2 rules require enhanced reporting for all industry participants in a high security environment.

Solution

Fraud reporting based on data from the RiskShield fraud detection software was developed. This enables the creation of ad-hoc reports for clients and their customers for PSD2.

Added value

  • Fraud reporting based on very large amounts of data
  • Customer became supplier for PSD-2 reports of its customers
  • PSD2 Fraud Reporting Conformance for client and its customers at 100%

Highlights

  • Application monitoring for business-critical applications
  • Analysis of product usage behavior, marketing activities and customer structure
  • Data-based answering of conceptual & strategic questions
  • Automated visualization of data from different source systems
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Medizintechnik
Data Analytics, Use Case, Use Case - EN

Global medical technology company gains central overview of all relevant key figures

Challenge

A globally operating company in the eye diagnostic sector needs a connection of different systems (PPS, BDE, customer service, quality management, personnel, production control) to merge the data from the different systems with the different databases or interfaces.

Solution

The data from the different systems was transformed, cleaned and merged.

Added value

  • Transparent overview of all company key figures

Highlights

  • Data sources Postgres SQL, MSSQL, REST API were connected and linked to form an overarching management dashboard
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Besprechung mit Laptop und Tablet
Data Analytics, Use Case, Use Case, Use Case - EN

Increase of usability and creation of performant analyses in the area of online banking

Challenge

One of the world's largest banks needs an efficient data analytics platform integrated into its online banking portal to optimize the analysis of stock portfolios and currency rates.

Solution

The data analytics software Qlik Sense was implemented in the online banking portal. For a seamless integration of Qlik Sense, a mashup of Qlik Sense (HTML/CSS and APIs from Qlik) was created via web technology and completely adapted to the bank's corporate design.

Added value

  • Increased usability and service in the online banking offering for bank customers
  • Performant analyses of the own portfolio

Highlights

  • Integration of Qlik into a safety-critical, productive end-user relevant area
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Lebensmittelregal mit Obst
Data Analytics, Use Case, Use Case - EN

Grocery retailer digitizes purchase data for better use of promotions

Challenge

One of the top food retailers would like to know which goods are sold at which time and on which day by means of a shopping cart analysis. This is not possible through the offline POS systems. Accordingly, the tracking and analysis of the inventory can only be traced based on the stocks and the reorder - but without precise time information.

Solution

Together with the operator of the checkout systems, a solution was developed that now makes it possible to track exactly which goods were purchased when and how much - now also in the stationary stores.

Added value

  • Targeted day- and time-dependent advertising of products
  • Improved control of promotions and discounts
  • Sales increase of over 10%

Highlights

  • Every receipt from every purchase of several years from numerous stores in combination with weather data, information on past advertising (e.g. posters, newspaper ads) was integrated into the analysis
  • Potential for real-time advertising and time-dependent promotion of cross-selling products via in-store displays (currently testing)
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Motor
Data Analytics, Use Case, Use Case - EN

Motul reduces analysis effort by 40% with automated data analytics solution

Industry

Mineral oil processing, production

Challenge

Replacement of the SAP CO-PA-based analysis process and introduction of a BI solution that processes data automatically, visualizes it in a comprehensible manner and can be used in a self-service process.

Highlights

  • Increased product availability
  • Workload reduced from days to minutes
  • Data-driven decisions
  • Monitoring of around 30 central KPIs from the areas of finance, production, purchasing, sales, etc.
  • Automated data provision from various source systems

‘‘INFORM has developed an enterprise-wide solution for us based on Qlik, which can be used to analyze SAP data in an uncomplicated manner and in line with a wide range of user needs.’’

- Emmanuel Poulain, Financial Controller Manager, Motul

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