Winning AI use cases as well as clear target picture of the analytics IT infrastructure for a leading German telecommunications service provider

Challenge

A leading German telecommunications service provider lacked efficient access to machine data for failure analysis. The company also wanted to find out what potential existed for efficiency increases and automation through artificial intelligence (AI) and needed a central data platform for analytics.

Solution

First, all of the requirements and use cases in the relevant departments were worked out and collected together. Based on the requirements and challenges identified, the existing analytics tools were evaluated and a target operating model for data-driven decision making in the company was developed. Ultimately, a target picture for the analytics IT infrastructure was developed and various technological options were evaluated.

Added value

  • Transparency about barriers and potentials for data-driven analytics and automation to achieve efficiency gains
  • Support for decision making for the evaluation and selection of analytics tools
  • Target image and roadmap for the development of a modern and future-proof data platform
More information

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Winning AI use cases as well as clear target picture of the analytics IT infrastructure for a leading German telecommunications service provider

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